Privacy Policy
Last updated: 23 August 2026
Party Bag respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your personal information when you visit or make a purchase from Party Bag through our website.
1. Personal Data We Collect
When you place an order or contact us, we may collect information such as:
- Name
- Email address
- Contact number
- Delivery address
- Billing address, where applicable
- Order and purchase details
- Information you provide in an order note or enquiry
- Payment-related information necessary to process your order
We only collect information that is reasonably necessary for operating our business and providing our services.
2. How We Use Your Personal Data
We may use your personal data to:
- Process and fulfil your orders
- Arrange delivery or self-collection
- Process and verify payments
- Communicate with you about your order
- Respond to enquiries and requests
- Handle refunds, cancellations or other customer service matters where applicable
- Maintain our business and transaction records
- Improve our website, products and services
- Comply with applicable legal and regulatory requirements
We will not use your personal data for purposes unrelated to the purposes for which it was collected unless permitted or required by law.
3. Disclosure of Personal Data
We may disclose relevant personal data to third-party service providers where reasonably necessary to operate our business and fulfil your order.
For example, this may include:
- Delivery and logistics providers
- Payment service providers
- Website, hosting and technical service providers
- Other service providers who assist us in operating our online shop
We only provide information that is reasonably necessary for the relevant service.
4. Marketing Communications
If you choose to receive promotional communications from us, we may use your email address to send information about Party Bag’s products, promotions and updates.
You may opt out of marketing communications at any time by contacting us.
Choosing not to receive marketing communications will not affect our ability to process your orders or provide services to you.
5. Protection of Personal Data
We take reasonable steps to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
The PDPA requires organisations to make reasonable security arrangements to protect personal data.
6. Retention of Personal Data
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes and complying with legal or regulatory requirements.
When personal data is no longer required for business or legal purposes, we will take reasonable steps to delete it or remove the means by which it can be associated with an individual.
This is consistent with the PDPA’s retention limitation requirement.
7. Access and Correction
You may contact us to request access to your personal data that we hold or to request correction of inaccurate or incomplete personal data, subject to applicable laws and reasonable verification requirements.
We may need to verify your identity before processing such requests.
8. Withdrawal of Consent
Where we rely on your consent to collect, use or disclose your personal data, you may withdraw your consent by contacting us.
Please note that withdrawing consent may affect our ability to provide certain services or fulfil an order where the relevant personal data is necessary for that purpose.
9. Cookies and Website Data
Our website may use cookies and similar technologies to support website functionality, improve your browsing experience and understand how our website is used.
You may adjust your browser settings to manage or reject cookies. Some website functions may not work properly if certain cookies are disabled.
10. Overseas Transfers
Some of our service providers, such as website hosting, technology or payment-related providers, may process or store personal data outside Singapore.
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection comparable to that required under the Singapore PDPA.
11. Data Breaches
If we become aware of a data breach, we will assess the breach and take appropriate action in accordance with applicable requirements under the Singapore PDPA, including notifying the relevant parties where required.
The PDPA contains specific obligations concerning notification of notifiable data breaches.
12. Contact Us
If you have any questions about this Privacy Policy, wish to make an access or correction request, or have concerns about how your personal data is handled, please contact us through our Contact Us page
We will review and respond to your request within a reasonable period.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements.